FAQs

Frequently Asked Questions

I was registered for an in-person campĀ – What do I need to do now?

Nothing right now! You will be notified via email if a class you registered for is canceled or has been rescheduled from the original date (due to a variety of factors, not all previously offered classes will be available virtually).

If the camp you registered for is available virtually and you wish to remain registered, you do not need to do anything. Your registration has already been converted to the new camp. You can:

  • Request that the difference in price be converted to a tax deductible donation to Artspace (tax receipts will be mailed). Your donation will help fund our youth arts programming including scholarships, supplies, instructor fees, and more.
  • Request a refund of the difference.

If you want to cancel or change your registration you can:

  • Request your full registration amount be converted to a tax deductible donation to Artspace (tax receipts will be mailed).
  • Request part of your fee be converted to a donation and the rest refunded.
  • Request your registration be converted to a credit to use at a future date or towards a different class.
  • Request a full refund.

What about supplies?

Artspace will provide pre-packaged supply kits for each class for an additional small fee. Kits can be purchased online and picked up curbside at Artspace or delivered (additional delivery fees may apply). We will also provide supply lists if parents wish to purchase supplies elsewhere. Links to purchase kits and class supply lists will be available on our website June 5. We appreciate your patience as we move to this new platform.

What else?

  • As with in-person classes, Artspace reserves the right to cancel a class if it does not meet the minimum number of registrants. Artspace will notify registrants 10 days prior to class start if a class is canceled.
  • Accessibility accommodations may be available – contact Brett Morris, bmorris@artspacenc.org, if you need accommodations.
  • Our Summer Celebration and Youth Art Exhibition will be going virtual as well! Stay tuned for communications about how to participate in the online exhibition.
  • Scholarships are still available! We are committed to ensuring everyone has access to quality arts education. If you or someone you know is interested in a scholarship for our virtual classes, please contact Taylor McGee, tmcgee@artspacenc.org for more information.
  • If you have any questions or concerns, please contact Education and Outreach Manager Brittany Carlson at bcarlson@artspacenc.org. Brittany will respond as soon as possible, however, please allow up to three business days for a response as we anticipate increased communications due to these changes. Please note, we have limited staff in the building at this time, so email is preferred to phone calls.